Amun Ra Terms and Conditions

These terms and conditions constitute a legally binding agreement between you and Rabidi N.V. (company number 151791), the operator of amunra.com, licensed by the Curacao Gaming Authority under licence number OGL/2023/103/0067, issued 5 February 2024. This agreement governs your use of the Amun Ra Casino platform, including account registration, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using any part of the service, you confirm that you have read, understood, and accepted these terms in full.

About Us and Licensing

Amun Ra Casino is operated by Rabidi N.V., company number 151791, incorporated in Curaçao. The platform holds a Certificate of Operation issued by the Curacao Gaming Authority (CGA), licence number OGL/2023/103/0067, bound to the domain amunra.com, with an issue date of 5 February 2024. Rabidi N.V. operates a portfolio of online casino brands sharing a common platform infrastructure, including the PlayID single sign-on system and the Gold Saloon live studio. All regulatory correspondence and compliance obligations are the responsibility of Rabidi N.V. as the named licensee.

Account Registration and Eligibility

You must be at least 18 years of age to register an account and use the service. Residents of the following jurisdictions are not permitted to register or play: Afghanistan, Armenia, Belarus, Bulgaria, China, Curaçao, Cyprus, Denmark, Estonia, Georgia, Iran, Israel, Lithuania, Malta, Moldova, Romania, Russia, North Korea, Netherlands, Netherlands Antilles, Sweden, Ukraine, United Kingdom, United States, and Côte d’Ivoire. You may hold only one account per person; duplicate accounts will be closed and any associated balances may be voided. You must provide accurate, complete, and current registration information, and you must notify us promptly of any changes. We require identity verification before processing your first withdrawal, and we reserve the right to request documentation at any stage, both before and after deposits or withdrawals. We reserve the right to refuse registration or close any account that breaches these terms.

Deposits and Withdrawals

We accept deposits via Visa and Mastercard, paysafecard, Skrill, Neteller, MiFinity, bank transfer, and a range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, TRON, Solana, Cardano, BNB, Dogecoin, USDC, and USDT across multiple networks. The minimum deposit is EUR 10 on most methods, with a minimum of EUR 30 for Bitcoin. Deposited funds must be wagered at least once (x1) before a withdrawal can be requested; failure to meet this requirement may result in winnings being voided and a commission of 10% (minimum EUR 0.50) being withheld. Withdrawal requests are processed by our finance department within 3 business days following completion of verification checks, and no sooner than 3 business days after any previous payout. Withdrawal limits are subject to your VIP status; baseline limits are EUR 500 per day and EUR 7,000 per month, scaling upward with VIP tier. A maximum of 3 withdrawal requests may be pending at any one time. Withdrawals are returned to the original deposit method where that method supports payouts; minimum withdrawal amounts are EUR 52 for bank transfer, EUR 10 for Skrill, and EUR 10 for MiFinity. A minimum of EUR 20 in wagering activity within the calendar month is required before a withdrawal request will be approved. An inactivity fee of EUR 5 per month applies to accounts that have not logged in for 180 days or more.

Bonuses and Promotions

Each promotion is subject to its own specific terms, published at the time the offer is made, but the following standard rules apply across the platform. The default wagering requirement for deposit bonuses is 35 times the combined deposit and bonus amount, to be completed within 10 days of the bonus being credited; the crypto casino welcome bonus carries a wagering requirement of 40 times the deposit and bonus amount. The maximum permitted bet while a bonus is active is EUR 100 (or the stated currency equivalent for your account currency). The maximum cashout from a deposit bonus is 10 times the bonus amount; no-deposit bonuses carry a cashout cap of 5 times the bonus, and no-deposit free spin winnings are capped at EUR 80. Game contributions towards wagering vary: slots, scratch cards, and keno contribute 100%; live casino, video poker, and Plinko contribute 10%; RNG table and card games contribute 0%. Deposits made via Neteller or Skrill do not qualify for any bonus offer. Placing bets in excess of EUR 100 while a bonus is active, switching between low- and high-contribution games to exploit weighting, or engaging in any other form of bonus abuse will result in the bonus and any derived winnings being voided. Only one bonus may be active at a time; activating a new bonus while another is in progress voids the existing bonus and its associated winnings.

Responsible Gambling

We provide deposit limits, session time limits, cooling-off periods, and self-exclusion as tools to support responsible gambling. Full details of these tools and how to activate them are set out on our Responsible Gambling page. For support with responsible gambling, visit gamblinghelponline.org.au. Self-exclusion requests submitted to [email protected] are processed promptly, and upon closure you must declare any other accounts you hold with us so that exclusion can be applied consistently.

Dispute Resolution

If you have a complaint, contact our customer support team in the first instance via live chat or by emailing [email protected] , available 24 hours a day, 7 days a week. If your complaint is not resolved to your satisfaction, you may escalate it in writing to [email protected] , including your username, registered full name, relevant dates, and full details of the dispute, sent from your registered email address with the word COMPLAINT in the subject line. Escalated complaints are reviewed by our Complaints Resolution Committee, which will issue an outcome within 10 days of receiving the written complaint, with an extension available for complex cases. If you remain unsatisfied following our internal process, you may refer the matter to the Curacao Gaming Authority as the licensing regulator.

Changes to Terms

We reserve the right to amend these terms at any time, with notice provided by email to your registered address or by a prominent notice on the site prior to the changes taking effect. The effective date of any revision will be stated in the updated document. Continued use of the service after the effective date of a change constitutes your acceptance of the revised terms.