Amun Ra Privacy Policy

Amun Ra Casino is operated by Rabidi N.V. (company number 151791), incorporated in Curaçao and licensed by the Curacao Gaming Authority under licence OGL/2023/103/0067. This page describes the personal data we collect from players, the purposes for which we use it, the parties we share it with, and how long we keep it. As a Curaçao-licensed operator, we process personal data in accordance with our own data-handling commitments and applicable data protection obligations, including those arising from our AML and KYC frameworks.

What information we collect

We collect personal data across several categories depending on your interaction with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification documents include government-issued identity documents (passport, driver’s licence, or national ID card), proof of address (utility bill, bank statement, or rental agreement), and proof of payment-method ownership. We also collect gameplay data such as deposit and withdrawal amounts, bet history, session times, and game selections. Device and network data, including IP address, browser type, operating system, and device identifiers, is collected automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics, as described in our Cookie Notice.

How we use your information

We use personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process identity, address, and payment data to meet our regulatory obligations under our KYC framework and AML procedures, which are aligned with the 5th AML Directive. Transaction monitoring and fraud-prevention checks are carried out using recognised third-party verification providers, credit reference agencies, and fraud-prevention software. Where you have opted in, we use your contact details to send marketing communications, which you may withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers and credit reference agencies to complete KYC checks. Data may be disclosed to the Curacao Gaming Authority and to law enforcement or regulatory bodies where we are legally required to do so. We may also share data with affiliated companies within the Rabidi N.V. platform where necessary to operate the service.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with our AML obligations. Certain KYC documents and financial records may be held for up to seven years where required by applicable regulatory requirements. After the applicable retention period has elapsed, data is deleted or anonymised.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold about you.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our regulatory retention obligations.
Restriction: you can ask us to restrict processing of your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request that we provide your data in a structured, machine-readable format.

Requests are handled through the contact channel below. Where your jurisdiction provides for a supervisory authority, you have the right to lodge a complaint with that authority if you consider that our processing of your data is unlawful.

Contact us

Privacy queries and data rights requests can be submitted by email to [email protected] . No dedicated Data Protection Officer is named for this operator; all privacy correspondence should be directed to the support address above.